The details

Privacy policy.

Last updated: June 30, 2026

Effective Date: June 30, 2026

Welcome to ZapGrow ("ZapGrow", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit https://zapgrow.in, contact us, or purchase our services.

This Privacy Policy is intended to comply with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India and other applicable laws.

1. Who We Are

ZapGrow is a digital solutions company providing services including:

Website Design & Development
AI Automation
WhatsApp Automation
Search Engine Optimization (SEO)
Google Ads
Meta Ads
Branding & Graphic Design
Website Maintenance
Digital Consulting
Other digital services

Website:
https://zapgrow.in

Email:
info@zapgrow.in

2. Scope of this Privacy Policy

This Privacy Policy applies to:

Visitors to our website
Prospective customers
Existing customers
Individuals contacting us through forms, email, WhatsApp, or telephone
Users purchasing our digital services

3. Personal Data We Collect

Depending on how you interact with us, we may collect:

Personal Information

Full Name
Email Address
Mobile Number
Company Name
Business Address
Billing Information

Business Information

Business Name
Industry
Website URL
Social Media Links
Project Requirements

Technical Information

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Referring Website
Session Information

Payment Information

Payments are processed by trusted third-party payment providers such as Razorpay. We do not store your complete debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.

4. How We Collect Your Data

We collect information when you:

Visit our website
Submit an enquiry form
Contact us through WhatsApp
Send us an email
Purchase our services
Subscribe to newsletters
Schedule a consultation
Communicate with us through social media

Some information may also be collected automatically through cookies and analytics tools.

5. Purpose of Processing Personal Data

We process personal data only for lawful business purposes, including:

Responding to enquiries
Providing quotations
Delivering purchased services
Customer support
Sending invoices
Processing payments
Project communication
Improving website performance
Website security
Analytics
Marketing communications (where consent has been provided)
Legal compliance

We process only the data reasonably necessary for these purposes.

6. Consent

Where required by applicable law, we collect and process your personal data based on your consent.

By submitting your personal information through our website or by engaging our services, you consent to the collection and use of your information as described in this Privacy Policy.

You may withdraw your consent at any time by contacting us. Withdrawal of consent does not affect processing already carried out before withdrawal and may affect our ability to provide certain services.

7. Your Rights Under the DPDP Act

Subject to applicable law, you may have the right to:

Request access to your personal data.
Request correction of inaccurate or incomplete personal data.
Request deletion of personal data where legally permissible.
Withdraw consent for future processing where consent is the basis for processing.
Request information regarding the processing of your personal data.
Submit a grievance regarding the processing of your personal data.

To exercise any of these rights, please contact us using the details provided in this Privacy Policy.

8. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Measure website performance
Analyse visitor behaviour
Improve user experience

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

9. Analytics & Marketing Tools

We may use third-party services including:

Google Analytics
Google Tag Manager
Meta Pixel
Microsoft Clarity
Google Search Console

These services help us understand website usage, measure campaign performance, and improve our services. They may collect technical information in accordance with their own privacy policies.

10. WhatsApp Communication

If you contact us through WhatsApp, we may process:

Your phone number
Your messages
Files or images you voluntarily share

This information is used solely to respond to your enquiry, provide customer support, and deliver requested services.

11. Payment Processing

Payments may be processed through trusted payment providers.

We do not store sensitive payment credentials such as:

Card numbers
CVV
UPI PIN
Net banking passwords

Payment providers process your payment information according to their own privacy policies.

12. Sharing of Personal Data

We do not sell your personal information.

We may share your information only when necessary with:

Payment providers
Domain registrars
Cloud hosting providers
Analytics providers
Communication service providers
Government authorities where legally required
Professional advisers such as auditors or legal counsel where necessary

All such sharing is limited to what is reasonably required for the relevant purpose.

13. International Data Transfers

Some of our technology partners may process data outside India.

Where personal data is transferred internationally, we take reasonable steps to ensure appropriate safeguards consistent with applicable law.

14. Data Retention

We retain personal data only for as long as necessary to:

Provide our services
Fulfil contractual obligations
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements

When no longer required, personal data will be deleted or anonymised where reasonably practicable, unless retention is required by law.

15. Data Security

We implement reasonable technical and organisational safeguards designed to protect personal data against unauthorised access, alteration, disclosure, or destruction.

These measures may include:

HTTPS encryption
Secure cloud infrastructure
Access controls
Authentication measures
Regular software updates
Security monitoring

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

16. Children's Privacy

Our services are intended for businesses and individuals aged 18 years or older.

We do not knowingly collect personal data from children where parental consent is required under applicable law. If we become aware that such data has been collected inadvertently, we will take reasonable steps to delete it.

17. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of those websites before providing personal information.

18. Marketing Communications

With your consent where required, we may send you:

Service updates
Promotional offers
Newsletters
Product announcements

You may unsubscribe from marketing communications at any time using the unsubscribe link provided or by contacting us directly.

19. Data Principal Grievances

If you have questions, concerns, or complaints regarding the processing of your personal data, please contact us first so that we may attempt to resolve the matter promptly.

If your grievance is not satisfactorily resolved, you may have the right to seek remedies available under applicable law.

20. Grievance Contact

For any privacy-related requests or grievances, please contact:

Privacy & Grievance Officer
ZapGrow

Email: info@zapgrow.in

Website: https://zapgrow.in

We aim to acknowledge and address privacy-related requests within a reasonable time in accordance with applicable law.

21. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.

Any updates will be posted on this page with the revised Effective Date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

22. Contact Us

If you have any questions regarding this Privacy Policy or our data handling practices, please contact us:

ZapGrow