OTA Dependency
Relying entirely on Booking.com or Expedia and paying exorbitant 15-25% commission fees.
Industries / hospitality
Digital Innovation for Hospitality
Drive direct bookings, automate guest communications, and elevate the luxury experience through intelligent digital ecosystems.
Understanding your world
The challenges
behind the brief.
Fragmented Guest Experience
Guests unable to easily request room service, book spas, or ask questions without calling the front desk.
Lack of Post-Stay Marketing
Failing to nurture past guests to encourage repeat direct bookings.
A connected approach
Built around
your business.
Direct Booking Engines
High-speed, conversion-optimized websites that make direct booking seamless and incentivized.
WhatsApp AI Concierge
An AI agent guests can text to order towels, book dinner, or ask about WiFi passwords.
Guest Retention CRMs
Automated systems that email/WhatsApp guests 11 months after their stay with an anniversary discount.
Before we begin
Your questions,
answered.
How does a WhatsApp Concierge work?
Upon check-in, the guest receives a welcome WhatsApp message. For the rest of their stay, they can text that number for any request. AI handles FAQs, while human staff handles physical requests.
How do you increase direct bookings?
By building a lightning-fast Next.js website and implementing targeted Google Ads campaigns bidding on your own brand name to outrank the OTAs.